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Contents 

1. DEFINITION
   What is management?
2. REQUIRED SKILLS OF A MANAGER
   What do you need to be a good manager?
3. ORGANISATION STRUCTURE
   The two main types
4. HISTORY OF MANAGEMENT
   The Essentials
5. THE FUTURE MANAGER
   What is the aim of management?
6. SELF-MANAGEMENT
   The 21st century management style
7. THE FEMALE MANAGER
   FAQs on the new management style
8. HOW DO MANAGERS ACHIEVE THE GOALS?
   Getting people to do things for an organisation
9. PLANNING SKILLS
   A management tool
10. DECISION-MAKING SKILLS
    A management tool
11. MOTIVATION SKILLS
    A management tool
12. PERFORMANCE APPRAISAL
    A management tool
13. CONFLICT RESOLUTION
    A management tool
14. CHANGE MANAGEMENT SKILLS
    A management tool
15. COMMUNICATION
    A management tool
16. BUDGETING SKILLS
    A management tool
17. BIBLIOGRAPHY